Support
We're here to help.
Questions, account issues, or feedback — reach us directly and we'll get back to you.
Contact
Email support@togetherpep.com and a person will reply. We read every message. You can also send feedback from inside the app and we’ll get back to you there.
Deleting your account & data
You can permanently delete your account and everything in it, right from the app — no email to us required:
- Open Together and go to the Profile tab.
- Scroll to Account and tap Delete Account.
- Confirm. Your account and all its data are removed.
This erases your account, protocols, logs, photos, and notes from our systems. It is immediate and irreversible. For the full picture of what we store and how, see the privacy policy.
Frequently asked
- Is my data private?
- Yes. Your protocol, doses, weight, symptoms, and any optional photos are yours alone. We store them in Supabase, encrypted at rest, protected by row-level security so only your account can read your records. We never sell your data. See the privacy policy for the full picture.
- How do I delete my account?
- Open the app, go to Profile → Delete Account. This permanently removes your account and all associated data — protocols, logs, and photos — from our systems. Deletion happens entirely in-app; you do not need to email us.
- How does logging work?
- From the home screen, tap the action button to log a dose, a weigh-in, or a symptom read. Each entry is timestamped and saved to your private record, then plotted on your twelve-week trend so you can see how things move over time.
- Does Together give medical advice?
- No. Together is an observational record. We do not provide medical advice, diagnose, or prescribe. Decisions about your protocol are between you and a qualified healthcare professional. The app keeps the record; it does not interpret it.
Privacy
For details on what we collect and how it’s handled, read the privacy policy.